.. lived out through compassion for one another. A PATH FOR SUCCESS When you join U.S. Renal Care, your journey begins with training programs to set each new employee on a course for success. Ongoing development ensures every team member remains fully supported and empowered to chart their career path towards .. read more
Program Manager, Medical Office
Department:
Education & Training
Employment Type:
Full Time
Location:
Association Office
Compensation:
$53,000 - $66,000 / year
Description
Position Title:
Program Manager, Medical Office
Reports to:
Senior Director, Workforce Development
Position Type : Full time, Exempt
Location: Boston
Salary Range:
$53,000-66,000
Branch:
Education and Training
About the Opportunity
The YMCA of Greater Boston's Education & Training Branch provides high-quality, integrated adult basic education and workforce development as well as key support services to immigrant, unemployed, an/or underemployed adult learners across the Greater Boston Area.
The Education & Training Branch seeks an individual who is team-oriented, organized, and relationship-focused to manage the day-to-day operations and lead the implementation of the Medical Administrative Employment Credential Program. The Program Manager wears two hats, playing a lead role in program design and management, while also working directly with program participants to successfully guide them through the program.
The ideal candidate will have: Bachelor's degree and/or equivalent work experience Experience in developing and maintaining client relationships Experience in project management strongly preferred Experience with medical office administrative tasks, HIPAA, OSHA, Health Insurance, Patient Registration, and Medical Terminology Certified Medical Administrative Assistant Credential or equivalent experience Highly developed communication, follow through, time management, problem resolution and advocacy skills; resourceful, intuitive, and strong team-player Experience in collaborating with a diverse team Strong passion and commitment to working with diverse populations, including immigrants and low-income populations Demonstration of sensitivity, understanding and respect of diverse populations within the workplace and promote equity, diversity, and inclusion in all policies and practices. Strong technology skills (MS Office, databases, social media, and web-based applications) Counseling and case management experience, preferred Experience in employment services, teaching, training adult learners or related skills a plus Key Responsibilities
Essential Responsibilities:
Program Design and Administration
Develop, review and update program content and curriculum Oversee office and classroom set up for affiliated program(s) Ensure maintenance of accurate data and confidential records system for all program participants Oversee contractors, volunteers, interns, partners and instructors associated with program Provide necessary information and contribute to grant reporting requirements Support director in developing and manage program budget Generate communications and social media content for affiliated program(s) Intake and Admissions
Manage intake and determine which applicants would be a good fit for the program based off of established criteria Work with other managers and director to complete applicant interviews, provide feedback on participant candidacy and select trainees Instruction and Advising
Provide direct instruction for medical administrative skills programming including, but not limited to - HIPAA, OSHA, Patient Intake, Registration, Scheduling, Medical Insurance, Intro to Basic Billing and Coding, Medical Terminology Provide direct instruction for affiliated programs Develop and deliver group and individual training and simulations Evaluate trainee assignments and update progress in agency database Work in partnership with Program Manager, Career Services to develop and coordinate individual career and employment plans for trainees Work with other program managers and Director of Employer services to place trainees in appropriate internship opportunities and support them through the experience Provide coverage, as needed, for other programming taking place within the branch Provide 1-1 professional guidance and career resources for trainees Relationship Management
Work with director to steward relationships with key stakeholders (trainees, staff, mentors, volunteers, employment partners, and funders) and coordinate the approach to each trainee's employment plans Enhance partnerships using employer feedback and update curriculum resulting in improved trainee placement rates Contribute to program-wide operations and events contributing to successful placement of trainees and overall success of the branch
Department:
Education & Training
Employment Type:
Full Time
Location:
Association Office
Compensation:
$53,000 - $66,000 / year
Description
Position Title:
Program Manager, Medical Office
Reports to:
Senior Director, Workforce Development
Position Type : Full time, Exempt
Location: Boston
Salary Range:
$53,000-66,000
Branch:
Education and Training
About the Opportunity
The YMCA of Greater Boston's Education & Training Branch provides high-quality, integrated adult basic education and workforce development as well as key support services to immigrant, unemployed, an/or underemployed adult learners across the Greater Boston Area.
The Education & Training Branch seeks an individual who is team-oriented, organized, and relationship-focused to manage the day-to-day operations and lead the implementation of the Medical Administrative Employment Credential Program. The Program Manager wears two hats, playing a lead role in program design and management, while also working directly with program participants to successfully guide them through the program.
The ideal candidate will have: Bachelor's degree and/or equivalent work experience Experience in developing and maintaining client relationships Experience in project management strongly preferred Experience with medical office administrative tasks, HIPAA, OSHA, Health Insurance, Patient Registration, and Medical Terminology Certified Medical Administrative Assistant Credential or equivalent experience Highly developed communication, follow through, time management, problem resolution and advocacy skills; resourceful, intuitive, and strong team-player Experience in collaborating with a diverse team Strong passion and commitment to working with diverse populations, including immigrants and low-income populations Demonstration of sensitivity, understanding and respect of diverse populations within the workplace and promote equity, diversity, and inclusion in all policies and practices. Strong technology skills (MS Office, databases, social media, and web-based applications) Counseling and case management experience, preferred Experience in employment services, teaching, training adult learners or related skills a plus Key Responsibilities
Essential Responsibilities:
Program Design and Administration
Develop, review and update program content and curriculum Oversee office and classroom set up for affiliated program(s) Ensure maintenance of accurate data and confidential records system for all program participants Oversee contractors, volunteers, interns, partners and instructors associated with program Provide necessary information and contribute to grant reporting requirements Support director in developing and manage program budget Generate communications and social media content for affiliated program(s) Intake and Admissions
Manage intake and determine which applicants would be a good fit for the program based off of established criteria Work with other managers and director to complete applicant interviews, provide feedback on participant candidacy and select trainees Instruction and Advising
Provide direct instruction for medical administrative skills programming including, but not limited to - HIPAA, OSHA, Patient Intake, Registration, Scheduling, Medical Insurance, Intro to Basic Billing and Coding, Medical Terminology Provide direct instruction for affiliated programs Develop and deliver group and individual training and simulations Evaluate trainee assignments and update progress in agency database Work in partnership with Program Manager, Career Services to develop and coordinate individual career and employment plans for trainees Work with other program managers and Director of Employer services to place trainees in appropriate internship opportunities and support them through the experience Provide coverage, as needed, for other programming taking place within the branch Provide 1-1 professional guidance and career resources for trainees Relationship Management
Work with director to steward relationships with key stakeholders (trainees, staff, mentors, volunteers, employment partners, and funders) and coordinate the approach to each trainee's employment plans Enhance partnerships using employer feedback and update curriculum resulting in improved trainee placement rates Contribute to program-wide operations and events contributing to successful placement of trainees and overall success of the branch