Technical Support Engineering

  • California
  • Qualcomm
As a Lab Operations Manager you will be supporting post silicon validation and development with a focus on ARM SoC components targeted at the data center.

You will work to support System, Silicon, and SW Engineering teams in a dynamic lab environment.

The lab operations manager gives direction to junior lab technicians and oversees daily tasks.

The lab manager facilities ordering, shipping, and receiving of lab equipment, supplies, and systems. The lab manager also handles lab access request permissions and audits as well as coordinates lab safety. Roles and Responsibilities Oversee daily activities of lab technicians System builds and deployments including FW and OS updates as well as board level rework of components as required Maintaining lab supplies, stocks, and stores and handling securing and checkout of high value lab items Lab ordering, shipping, and receiving of equipment and systems Work with system design and validation engineers for electrical and function validation of datacenter class systems Grant and audit lab access and security as well as facilitate lab safety and audits Preferred Qualifications Associates or Bachelors Degree in Electronics 15+ years of practical experience as an electronics technician with responsibilities in lab operations In depth knowledge of updating system firmware and Operating systems. Programming of FPGA and flash devices via programmers. Board rework experience with soldering and hot air systems up to and including advanced BGA package rework Strong analytical skills for board and system debug Strong communication and collaboration skills Must excel in a dynamic team working environment Must be a self-starter and be able to independently drive tasks to completion Leadership and mentoring skills a definite asset Extensive experience in following technical areas:

Board / platform-level debug, including power delivery and sequencing, clock - delivery, silicon failure analysis and power measurement Modern lab equipment, including protocol/logic analyzers, oscilloscopes Computer hardware and architecture (experience with datacenter servers a plus)

Qualifications Education: HS Diploma Work Experiences: 10+ years of Lab experience as an Electronics Technician or related work experience.