Intermediate Application Specialist - Healthy Planet / Compass Rose

Overview

Job Summary

Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written.

Essential Functions

• Designs, codes, tests, debugs, documents, and maintains those programs.
• Manages projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, productions support). Communicates and manages project scope.
• Coordinates with multiple vendors. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases.
• Creates business process for chosen packaged systems. Configures packaged systems.
• Ensures all user requests are received in writing and properly evaluated. Responds to request in a timely manner.
• Guarantees efficient and effective completion of project assignments in accordance with standard procedures.
• Assists in the resolution of issues regarding projects being worked on and develops recommendations for those issues.
• Assists in work plan development and management.

Additional Essential Functions:

• Training experience with the Epic Healthy Planet and/or Compass Rose applications/modules and the relevant operational workflows.
• Develops and maintains Epic course curriculum and all training materials for the respective Epic application.
• Builds, tests, and maintains the training environment.
• Ensure all classroom training and related training materials adhere to current applicable policies and procedures.
• Conducts training for all new and existing team members utilizing Epic in preparation for system activation.
• Teaches additional credentialed trainers/analysts to assist with classroom training for end users. Monitors trainer's adherence to course curriculum, knowledge of applicable workflow, and overall Epic system knowledge.
• Leads training efforts from software upgrades and updates. Coordinate closely with system analysts in order to develop proper training in consideration of all end user roles to ensure effective training in advance of software updates and new version releases.
• Coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services. Ensures client requests are properly evaluated and responded to in a timely manner.
• Leads teams of one or more members in accordance with project demands. Ability to recognize individual team member competencies and assign tasks accordingly. Plans work effort of one's self and possibly other project team members.
• Manages training when necessary, inclusive of course development and delivery. Ability to break down complex problems into manageable tasks.
• Demonstrates knowledge of applications and their integration (interface) with and effect on other systems.
• Provides feedback to management to be used during the evaluation and counseling of team members.
• Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Develops workplans, estimates tasks, and properly records time tracking for one's self and possibly other team members.
• Ensures successful completion of assigned projects on schedule, within budget, and in accordance within System standards.

Physical Requirements
Work is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to lift objects that weigh up to 35 lbs. Due to project requirements, overtime will be required, as needed.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration or related job field preferred. Experience in Microsoft Office, databases, Software Development packages, programming languages, SQR, Crystal, Unix and AIX. Experience in an educational background should have Information Systems or Business-Related internships or Part-time employment experiences. Two years work experience with IS Technology preferred. Health care industry experience preferred.