DMH-Product Specialist 3

This position plays a vital role in driving and facilitating process automation while optimizing business strategies. The ideal candidate is detail-oriented while envisioning overall operational goals and has strong interpersonal skills with the ability to drive changes across all functions. The responsibilities and duties include:
• Process mining: gathering requirements by conducting discovery sessions with business owners.
• nalytical thinking: designing and implementing changes to automations that yield higher performance and resiliency while achieving lower operations overhead.
• ccountability: owning the delivery of automations and serving as a technical lead.
• Code, test, debug, implement, and document Process Automation (Lifecycle)
• Develop and maintain funnel of projects for robotic process automation
• Lead Programmer on implementation projects
• Maintain and Support Process Automation 'Robot/Development' uptime
• Experience with change management with respect to people, processes, and automation technologies
• bility to successfully roll out automation programs with demonstrable benefits
• Develop, maintain, and support business applications (SQL/web-based apps)
• Identify business needs through close collaboration with department managers
• Streamline and improve internal processes and reporting
• Drive efficiency and operational improvement using data modeling techniques
• Support and train users by providing directions, corrections, and enhancements. Communicate with users to find solution to case.
• nalyze user requirements, procedures, and problems to provide coaching on system use, recommend changes and automation to improve efficiency.
You'll need the following qualifications and experience:
• Bachelor's degree in an appropriate field of study like Business Administration or Finance
• Minimum four years of business analysis experience and computer programming experience (RPA, VB+, PhP)
• Previous relevant experience in business process re-engineering
• Experience with at least one software development methodology required like UiPath, Blue Prism, Power Automate, Automation Anywhere, etc.
• dvanced Excel knowledge
• Experience with RPA Governance / Controls
• RPA programming
• Code, test, debug, implement, and document automation programs It's a strong plus if you have:
• Experience with Healthcare/Mental Health environment
• Process assessment experience for end-to-end process automation
• Collaborate with team leads to identify gaps and constraints associated with business
requirements and processes and aid in providing solutions to resolve the process issues
• Strong communication and interpersonal skills
• Strong organization and time management skills
• bility to effectively handle multiple priorities
• bility to operate across the business and in different environments and cultures
• Microsoft SQL
• Microsoft Azure
• UiPath Certification
Required / Desired Skills Skill Required / Desired mount of Experience Minimum four years of business analysis experience and computer programming experience (RPA, VB+, PhP) Required 4 Years Previous relevant experience in business process re-engineering Required 2 Years Experience with at least one software development methodology required like UiPath, Blue Prism, Power Automate, Automation Anywhere, Required 2 Years Experience with RPA Governance / Controls Required 2 Years RPA programming Required 2 Years Code, test, debug, implement, and document automation programs Required 2 Years