FT Customer Support Representative - Work From Home

  • Aberdeen
  • Boom Entertainment

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Home office reimbursement / PTO / Health, dental & vision / 401K match - As a Customer Support Rep you'll: Provide live customer support for contest entrants via email and live chat feature; Handle support requests and escalate them to the appropriate parties; Monitor for critical site issues and escalate to the proper channels to ensure a speedy resolution; Resolve bet and contest inquiries regarding sporting rules & account and billing inquiries from users...Hiring Fast >>