FT Customer Care Specialist - Work From Home

  • Milpitas
  • Cable One

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO / 401k match - As a Customer Care Specialist you'll: Respond to customer-generated tickets and provide thoughtful, personalized communication; Ask questions and actively listen to customers to understand their issues, demonstrating respect and concern at all times; Provide billing and pricing information to customers; Track down information needed to accurately and appropriately respond to customer questions and needs; Schedule service appointments; Promote Cable One products, features and services for potential upselling..Hiring Fast >>