Associate Client Director

Associate Client Director, Customer Success Insights – Kenvue sales Location:

Remote,

but must be based in the US Travel:

Roughly 10%, 2x month for client meetings (primarily East Coast) Reference ID:

REFID342839 About this job Experienced Industry Insights expert with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using the NIQ data with the NIQ tools, following the NIQ standards. Also responsible for strong execution of the Service Model as well as guiding and coaching more junior members. Responsibilities Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions Work closely with the CS Consultants to transform customer experience During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Drive customer satisfaction through analyses and delivery of relevant and impactful insights Lead generation: Identify revenue leads independently and take ownership in partnering with AD to convert these into revenue opportunities. Execute strongly based on the service model Take initiative to remove roadblocks when they arise Lead by example, guide and coach junior members Champion an initiative within business unit and guide peers in that specific area, also accountable for delivering as per the KPI on this area. Lead Thought Leadership Projects Be a bi-lingual (CPS+RMS) expert: Interpret CPS data to address specific client business issue and derive implications for client's growth, Integrate CPS and RMS insights in client deliverables and stories in a seamless way Deliver insights with a superior messaging and branding Qualifications Master's degree is a plus 4+ years’ experience in a relevant industry (CPG and/or consulting) Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data Curious person who likes building stories based on data to answer business questions Strong analytical mind and excellent numerical skills Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides Excellent command of both written and spoken English (some local jobs might require English) Digital savvy Fast learner of concepts/ tools/ analyses Proficiency in pulling, analyzing, and incorporating all NIQ data sources relevant to the client(s) – i.e. RMS, Homescan, Omni, Spectra, etc. Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks to drive usage. Ability to coach others in data analyses and working with the NIQ tools. Excellent awareness of market conditions and client business environment Additional Information

Flexible working environment Volunteer time off About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:https://nielseniq.com/global/en/news-center/diversity-inclusion

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