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Role: Program Manager III Locations: Sate of CA (Remote) Duration: Initial 12 -month contract; extensions/conversion based on performance Benefits: Medical, dental, vision, disability + PTO & sick time available
Job Description: Vendor Change Management Program Manager
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you.
The Vendor Change Management Team within Global Operations is a team whose mission is to enable Meta priorities through effective and customer-focused change management, providing strategic guidance and seamless partnership with stakeholders and vendors. We are looking for a Program Manager who will work with internal and external stakeholders, advising the best strategy for managing supply and demand changes
RESPONSIBILITIES:
Coordinate planning and execution for multiple small to large-scale Vendor Change Management projects in support of our product and operations partners. Facilitate discussion and coordination among operational stakeholders across the company to manage all existing resources in the most effective way Communicate prioritization and trade-off operational decisions to the broader cross-functional team to drive consensus and ensure that those decisions are properly implemented ccountable for project progress, flagging when projects or deadlines are in jeopardy, while maintaining respectful relationships in difficult or stressful situations Manage Meta's cross-functional operational efforts and advocate for our Vendor Partners, working with engineering, policy, training, and other operational teams to ensure the smooth rollout of changes Manage dynamic and growing requirements with limited guidance and prioritize competing needs with sound reasoning and creative solutions Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with crossfunctional teams to optimise outcomes. Manage Vendor communications Comfort with ambiguity
Education/Experience: -Bachelor's degree in business administration or a related field -PMI or PMP certification
Must-Have Skills:
Comfort with some level of ambiguity ble to document process and ideally familiarity to the Meta tools, clear written communication experience Operational in nature, process documentation experience needed. PMP certificate
Nice-to-have Skills:
Problem solving Data experience
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Job Description: Vendor Change Management Program Manager
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you.
The Vendor Change Management Team within Global Operations is a team whose mission is to enable Meta priorities through effective and customer-focused change management, providing strategic guidance and seamless partnership with stakeholders and vendors. We are looking for a Program Manager who will work with internal and external stakeholders, advising the best strategy for managing supply and demand changes
RESPONSIBILITIES:
Coordinate planning and execution for multiple small to large-scale Vendor Change Management projects in support of our product and operations partners. Facilitate discussion and coordination among operational stakeholders across the company to manage all existing resources in the most effective way Communicate prioritization and trade-off operational decisions to the broader cross-functional team to drive consensus and ensure that those decisions are properly implemented ccountable for project progress, flagging when projects or deadlines are in jeopardy, while maintaining respectful relationships in difficult or stressful situations Manage Meta's cross-functional operational efforts and advocate for our Vendor Partners, working with engineering, policy, training, and other operational teams to ensure the smooth rollout of changes Manage dynamic and growing requirements with limited guidance and prioritize competing needs with sound reasoning and creative solutions Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with crossfunctional teams to optimise outcomes. Manage Vendor communications Comfort with ambiguity
Education/Experience: -Bachelor's degree in business administration or a related field -PMI or PMP certification
Must-Have Skills:
Comfort with some level of ambiguity ble to document process and ideally familiarity to the Meta tools, clear written communication experience Operational in nature, process documentation experience needed. PMP certificate
Nice-to-have Skills:
Problem solving Data experience
#J-18808-Ljbffr