Quality Improvement Facilitator II

  • Rancho Cucamonga
  • Inland Empire Health Plan
*Salary:*

$91,249.60 - $ 120,910.40

*Required Qualifications: *

-Minimum of 4 years demonstrated experience at a professional level, in process/project management including participation in quality improvement projects or operations.

-Master's degree from an accredited institution required, degree preferably in Public Health, Health Administration, Public Administration, or other healthcare related focus from an accredited institution.

-Experience working quality projects for skilled nursing facilities, hospitals, and healthcare settings is a plus.

-Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred, but not required.

*Job Summary:*
Seeking a Quality Improvement Facilitator II with ancillary experience who works closely with front line leaders, external partners, and organizational teams to plan, organize, facilitate, and lead quality improvement projects. The QI Facilitator II will have a strong understanding of IEHP's strategic priorities and organizational goals and will support these goals through the development and implementation of QI program activities. The QI Facilitator II will skillfully use techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), outcomes measurements, and data analysis to support the development, implementation, and oversight of QI programs.

*Responsibilities:*
- Lead the facilitation for all levels of IEHP staff, hospital teams, and workgroups in the development and implementation of performance improvement initiatives related to successes in reaching established goals.
- Oversee and monitor the development, implementation, and outcomes of quality improvement programs.
- Apply and teach standardized QI concepts and techniques to achieve established quality goals for both internally and externally developed quality improvement programs.
- Lead and support ongoing development of shared organizational and external stakeholders’ quality improvement infrastructure including system design, identification of organizational QI initiatives, tracking of project evaluations/studies, tools, and resources for project monitoring.
- As a subject matter expert, assess and identify quality gaps and opportunities, facilitates quality improvement initiatives within the organization, and ensures timely project completion and expected outcomes.

-Translate data into meaningful information, draws conclusions, and relates findings to industry standards. Provides recommendations to departmental stakeholders and QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program.

Skills:

-Healthcare quality performance and measurement sets including CMS quality withhold, Managed Care Accountability Set, NCQA Quality Improvement Standards and HEDIS

-Project management techniques, tools of continuous improvement, and work process redesign

-Standard coding sets as they are used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC

-Strong analytical and critical thinking skills

-Proficient in Microsoft Office

This position offers the opportunity to contribute to the professional growth of our employees while staying informed about the latest industry standards. If you are passionate about learning and development and possess the required skills, we encourage you to apply.

Job Type: Full-time

Pay: $91,249.60 - $120,910.40 per year



Education:
* Master's (Required)

Experience:
* demonstrated: 4 years (Required)

Ability to Commute:
* Rancho Cucamonga, CA 91730 (Required)


Work Location: Hybrid remote in Rancho Cucamonga, CA 91730