Direct Support Professional-Shifts Vary

Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companionHelp customer achieve agreed-upon goals to improve quality of life and integration into the communityProvide written daily updates of each shift's activities using an online platformObserve the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materialsPerform other duties as assignedKey CompetenciesQuality decision makingEffective communicationSuperior problem solvingInterpersonal effectivenessReceptive to feedbackPositive work ethicInstills trustAdministrative effectivenessGeneral Requirements for All ICM Employees Understands and endorses ICM's mission and visionFollows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when neededUnderstands and complies with all HIPAA regulationsMaintains a clean and orderly work environmentMust have a high school diploma or equivalent (some positions require additional education)Maintains prompt and regular attendanceWork ScheduleShifts VaryEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)