Administrative Specialist I

Salary: $36,682.00 - $64,194.00 Annually
Location : Buncombe County, NC
Job Type: Permanent Full-Time
Job Number: BMNTC
Department: Dept of Health and Human Services
Division: Black Mt Neuro-Medical Treatment Center
Opening Date: 09/10/2024
Closing Date: 9/17/2024 5:00 PM Eastern
Job Class Title: Administrative Specialist I
Position Number:
Salary Grade: NC08
Description of Work
THIS VACANCY WAS PREVIOUSLY POSTED. PREVIOUS APPLICANTS WHO WISH TO BE RECONSIDERED MUST REAPPLY.
Black Mountain Neuro-Medical Treatment Center (BMNTC) is currently accepting applications for an Administrative Specialist I.
The primary responsibility of the Administrative Specialist position is to provide administrative and clerical support to the Director of Professional Services at BMNTC.
Responsibilities include the following:

• provide administrative support to the Director of Professional Services of the Facility
• provide customer service to staff, visitors, vendors in the Administration office through phone, written, and in-person communication
• provide administrative assistance to the Therapeutic Services Team and other departments as needed
• provide administrative assistance including database reporting and tracking, and coordination with BMNTC departments during events such as pandemic events and adverse weather events
• use of hardware and software to gather, analyze, and organize data for reports, presentations, and other publications
• assist and work on special projects being developed and implemented by Administration or
• the facility

IMPORTANT NOTE:
Please keep this in mind when completing your application. When we screen applications to determine whether the applicant is qualified for the position, we use the "Knowledge, Skills & Abilities" and the "Minimum Education & Experience Requirements." Please address each of these requirements, in as much detail as possible, within the body of your application. Your application will be considered incomplete if it lacks sufficient information for us to complete our screening and salary determination processes.
This position is designated mandatory and must report or stay over during adverse weather events and/or other emergencies.
Flexibility is required for training/education purposes and to meet the needs of the facility.
ABOUT BLACK MOUNTAIN NEURO-MEDICAL TREATMENT CENTER:
Black Mountain Neuro-Medical Treatment Center is one of three state operated facilities serving adults with chronic and complex medical conditions that co-exist with neurodevelopmental or neurocognitive disorders often related to a diagnosis of severe and persistent mental illness or intellectual disability. The health and physical status of these residents require 24-hour supervision, daily nursing care, and assistance with activities of daily living.
OUR MISSION STATEMENT:
We are a specialized long-term care facility focusing on maintaining quality of life and dignity for adults with neurocognitive or neurodevelopmental disorders with coexisting complex medical and behavioral needs whose level of support extends beyond that which can be provided in family or community living settings. We are committed to providing individualized compassionate care delivered by highly skilled staff.
For more information about BMNTC, please visit
Knowledge, Skills and Abilities / Competencies
The successful candidate will return to the Work Experience section of the application and thoroughly document, in detail, that they possess the following:
Demonstrated experience using Microsoft Office (Word, Excel)
Demonstrated strong interpersonal skills due to a high volume of public contact Management Preference(s):
Experience working in a facility setting serving residents with intellectual developmental disabilities and/or dementia
To receive credit for all your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.
For tips and guidelines to keep in mind while completing your application, please visit
KSA Terms
Basic Knowledge - implies familiarity with the basic principles and terminology of a field to work effectively in a limited range of work situations.
Intermediate Knowledge - implies sufficient knowledge of the subject to enable the employee to work effectively within a normal range of standard work situations with only general supervision.
Thorough Knowledge - The advanced comprehensive knowledge of the subject to enable the employee to work independently without direct supervision and to assume responsibility for the solution of unusual as well as commonplace work problems, advise on technical questions, and plan methods for difficult work situations. This degree of knowledge means that the work calls for a complete mastery and understanding of the occupational field.
Minimum Education and Experience Requirements
The successful candidate will return to both the Education section of the application AND the Work Experience section of the application and thoroughly document, in detail, that they possess the following:
High school diploma or General Educational Development (GED) diploma
and
two years of related administrative experience;
or
an equivalent combination of education and experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
See for details.
For tips and guidelines to keep in mind while completing your application, please visit
Supplemental and Contact Information
North Carolina State Government is an Equal Opportunity Employer.
Positions in the Division of State Operated Healthcare Facilities are subject to pre-employment drug testing and criminal record background checks. The use of tobacco products of any kind, including vapor products, is prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will receive either a call to schedule an interview or an e-mail notifying you when the job has been filled.
For technical issues with your application, please call the NEOGOV Help Line at . If there are any questions about this posting, other than your application status, please contact HR at (828) .
ABOUT NC DEPARTMENT OF HEALTH & HUMAN SERVICES (DHHS):
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and, in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
For more information about the NC Department of Health and Human Services, please visit
COMPENSATION & BENEFITS:
The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
For more information about compensation and benefits, please visit
NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
Your answers to the following questions are not a substitute for providing all relevant information within the body of your application. You must support each of your answers by providing detailed information on your application. While you may attach documents to your application if you wish, any information you want us to consider must also be detailed on your application. "See Resume" is an unacceptable response.

• I understand these requirements.
• I understand I may contact the Human Resources Department for clarification.

02
Your application should reflect ALL education (including high school) and ALL work experience. When we screen applications to determine whether you are qualified for the position, we use the Knowledge, Skills & Abilities and the Minimum Education & Experience Requirements. Please address these requirements, in as much detail as possible, on your application. Your application will be considered incomplete if it lacks sufficient information for us to complete our screening and salary determination processes.

• I understand these requirements.
• I understand I may contact the Human Resources Department for clarification.

03
What is the highest level of education you have successfully completed?

• Less than High School/GED
• High School/GED
• Some College
• Associate Degree
• Bachelors Degree
• Masters Degree
• Higher than Masters Degree

04
If you earned a degree from an appropriately accredited institution, please indicate your major/minor below.
05
Which of the choices below best describes your level of experience in an administrative support role?

• None
• Less than 1 year
• More than 1 year but less than 3 years
• More than 3 years but less than 5 years
• More than 5 years

06
Which of the choices below best describes your level of proficiency using Microsoft 365 products?

• None
• Basic
• Intermediate
• Thorough

07
With which Microsoft 365 products are you familiar? Check all that apply.

• Teams
• Word
• Excel
• PowerPoint
• Outlook
• OneNote
• OneDrive

Required Question