.. is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists; Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases/saved responses for better serving Fast >>
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