.. attention to all details; Manage incoming support tickets from clients and send email updates; Coordinate appointments with clients and prospects via Google Calendar; Organize documents in Google Drive and create Google spreadsheets; Attend regular check-ins and meetings with the team; Assist the episode .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists; Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases/saved responses for better serving Fast >>
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HightstownDow JonesYesterday
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