Customer Service Representative

Description: We are seeking a dedicated Customer Service Representative for a hybrid role based in Delevan, WI. In this role, you will support sales efforts by providing exceptional customer care and sales support. Your responsibilities will include offering solutions to drive sales growth, managing internal activities, and meeting external customers' expectations to ensure superior service. You will primarily work with Salesforce and SAP systems. Key Responsibilities: + Provide outstanding customer service and support to drive sales growth. + Manage and resolve customer inquiries and issues efficiently. + Collaborate with internal teams to ensure seamless operations. + Utilize Salesforce and SAP for data management and customer interactions. + Maintain accurate records and perform data entry tasks. + Analyze customer feedback to improve service quality. Skills and Qualifications: + Proven experience in customer service or support roles. + Proficiency in Salesforce and SAP. + Strong technical support skills. + Excellent data entry and Excel skills. + Ability to work in a call center environment. + Strong communication and interpersonal skills. + Detail-oriented with excellent problem-solving abilities. Benefits Information: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.