.. returns, and managing account information; Develop a comprehensive understanding of Zoro's products and services to effectively address customer questions; Troubleshoot and resolve customer issues promptly and efficiently, escalating complex matters to the appropriate department when necessary...Hiring .. read more
[Call Center / Remote] - Anywhere in U.S. / $15 per hour / Equipment provided - As a Customer Service Rep you'll: Answer incoming calls in a professional, accurate, timely and courteous manner; Ascertain the nature of the call and record information in the Communication Log; Look up member information using proprietary ASH systems and provide information to the caller; Transfer callers to the appropriate queue if question is of a more complex issue; Meet or exceed minimum key job accountabilities...Hiring Fast >>
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