.. and retirement plan & ; Key responsibilities: Provide exceptional customer service via phone, email, and chat Address customer inquiries and resolve issues in a timely manner Process orders, returns, and exchanges accurately Maintain customer records and update account information Collaborate with other .. read more
Market Solution Architect, Senior Manager
Key Role: Leverage expertise and creative problem-solving to develop tailored solutions that will drive the Department of Veterans Affairs
( VA )
toward its IT transformation goals. Bridge the gap between business requirements and the design and development of te chn ical solutions that address the business requirements described in the customer’s solicitation. Attend client meetings and capture te chn ical requirements. Evaluate the client business requirements / needs, and challenges to identify feasible product and service solutions that address the requirements and challenges and help articulate them into proposal-ready written response. Develop and implement reusable VA-market CONOPS and Frameworks. Integrate micro solutions into overall proposed solution. Manage solution team, effectively communicating client requirements and articulating the te chn ical approaches for successful implementation of the solution. Assess capture and proposal engineering maturity. Work with the capture team to develop a roadmap that implements improvements using industry best practices including Cloud Architecture, Continuous Integration / Continuous Delivery
( CI / CD ) , Test Automation, and Agile methodologies. Confirm that the described solution proves to be consistent and compliant with customer functional, security, and te chn ology requirements and
policies . Basic Qualifications: 10+ years of experience working in a te chn ical field including
sof tware development and modernization efforts, and forward-leaning te chn ology, such as cloud, automation platforms, enterprise data, DevSecOps, and open-source tech stacks
8+ years of experience with architecting high-performance, high-availability systems, including missions of national importance
5+ years of experience serving as a solution architect integrating disparate te chn ologies into cohesive te chn ical solutions that directly address client challenges
5+ years of experience with developing and delivering tailored, complex presentations to clients that illustrate solutions to client problems and drive forward a capture, improving the probability of a win
5+ years of experience supporting te chn ology implementation and environments at the Department of Veterans Affairs
Experience in partnering with senior-level client stakeholders, providing te chn ical thought leadership, and bringing innovation to achieve business needs
Experience delivering high-quality client service
Knowledge of the VA healthcare domain, including business impacts for IT products, interoperability requirements, such as HL7, FHIR, and the use of API platforms, and security and privacy standards
Ability to obtain a security clearance
Bachelor’s degree
Additional Qualifications: Experience serving as the lead for highly complex te chn ical volumes for federal opportunities in the VA health market
Experience with establishing frameworks for systems modernization efforts using integrated DevSecOps toolchains and test-driven development practices
Experience working in Agile at scale in environments with multiple, product-centric Agile teams
Experience with AI / ML
Experience integrating SaaS products
Knowledge of AWS, Azure, or Google Cloud
Possession of excellent verbal and written communication skills
Cloud Architecture,
Sof tware Development, SAFe, ITIL, or DevSecOps certification
Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information . Create Your Career:
Grow With Us Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. Withprofessional and leadership development opportunities like upskilling programs , tuition reimbursement,mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. A Place Where You Belong Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity
means that, here, you are free to bring your whole self to work. With an array of business resource groups andother opportunities for connection, you’ll build your community in no time. Support Your Well-Being Our comprehensive benefits package
includes wellness programs with HSA contributions, paid holidays, paidparental leave, a generous 401 ( k )
match, and more. With these benefits, plus the option for flexible schedulesand remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and athome. Your Candidate Journey At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here,we’ve compiled a list of resources
so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $122,200.00 to $227,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. EEO Commitment We’re an equal employment
opportunity/affirmative
action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
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Key Role: Leverage expertise and creative problem-solving to develop tailored solutions that will drive the Department of Veterans Affairs
( VA )
toward its IT transformation goals. Bridge the gap between business requirements and the design and development of te chn ical solutions that address the business requirements described in the customer’s solicitation. Attend client meetings and capture te chn ical requirements. Evaluate the client business requirements / needs, and challenges to identify feasible product and service solutions that address the requirements and challenges and help articulate them into proposal-ready written response. Develop and implement reusable VA-market CONOPS and Frameworks. Integrate micro solutions into overall proposed solution. Manage solution team, effectively communicating client requirements and articulating the te chn ical approaches for successful implementation of the solution. Assess capture and proposal engineering maturity. Work with the capture team to develop a roadmap that implements improvements using industry best practices including Cloud Architecture, Continuous Integration / Continuous Delivery
( CI / CD ) , Test Automation, and Agile methodologies. Confirm that the described solution proves to be consistent and compliant with customer functional, security, and te chn ology requirements and
policies . Basic Qualifications: 10+ years of experience working in a te chn ical field including
sof tware development and modernization efforts, and forward-leaning te chn ology, such as cloud, automation platforms, enterprise data, DevSecOps, and open-source tech stacks
8+ years of experience with architecting high-performance, high-availability systems, including missions of national importance
5+ years of experience serving as a solution architect integrating disparate te chn ologies into cohesive te chn ical solutions that directly address client challenges
5+ years of experience with developing and delivering tailored, complex presentations to clients that illustrate solutions to client problems and drive forward a capture, improving the probability of a win
5+ years of experience supporting te chn ology implementation and environments at the Department of Veterans Affairs
Experience in partnering with senior-level client stakeholders, providing te chn ical thought leadership, and bringing innovation to achieve business needs
Experience delivering high-quality client service
Knowledge of the VA healthcare domain, including business impacts for IT products, interoperability requirements, such as HL7, FHIR, and the use of API platforms, and security and privacy standards
Ability to obtain a security clearance
Bachelor’s degree
Additional Qualifications: Experience serving as the lead for highly complex te chn ical volumes for federal opportunities in the VA health market
Experience with establishing frameworks for systems modernization efforts using integrated DevSecOps toolchains and test-driven development practices
Experience working in Agile at scale in environments with multiple, product-centric Agile teams
Experience with AI / ML
Experience integrating SaaS products
Knowledge of AWS, Azure, or Google Cloud
Possession of excellent verbal and written communication skills
Cloud Architecture,
Sof tware Development, SAFe, ITIL, or DevSecOps certification
Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information . Create Your Career:
Grow With Us Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. Withprofessional and leadership development opportunities like upskilling programs , tuition reimbursement,mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. A Place Where You Belong Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity
means that, here, you are free to bring your whole self to work. With an array of business resource groups andother opportunities for connection, you’ll build your community in no time. Support Your Well-Being Our comprehensive benefits package
includes wellness programs with HSA contributions, paid holidays, paidparental leave, a generous 401 ( k )
match, and more. With these benefits, plus the option for flexible schedulesand remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and athome. Your Candidate Journey At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here,we’ve compiled a list of resources
so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $122,200.00 to $227,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. EEO Commitment We’re an equal employment
opportunity/affirmative
action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
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