Customer Service Dispatcher

  • Beachwood
  • Horvath Home Services
Job Description Job Description If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch systems, data entry, and creating work schedules. If this sounds like the perfect fit for you, apply now! Compensation:

$17 - $24 hourly

Responsibilities:

  • Set up the field technician's schedule to dispatch for profits (Right tech to the right call)
  • Debrief technicians after their service calls
  • Update our call takers on appointment needs

Qualifications:
  • Candidates with 1+ years of experience as a service dispatcher are preferred
  • Candidate must have great customer service communication, organizational, and interpersonal skills
  • Candidate should be comfortable working with people in dynamic and stressful conditions
  • Strong knowledge of customer interface and interaction

  • Service Titan experience is a plus!

About Company

Independently owned and operated family business. We are also part of a national brand. Serving Ocean County for over 20 years. We have a great culture We offer top benefits, a 401K plan, paid vacations, paid holidays, and paid time off.


We do full-service residential heating, AC, electrical, plumbing, bathroom and kitchen remodels.


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