Credit and Collections Specialist

  • Conyers
  • Firstpro 360
Job Description Job Description

firstPro is seeking an credit and collections specialist to join a great team in the Conyers area. This position works on a hybrid schedule (3 days in 2 from home) after training and presents many career growth opportunities. Please apply if you feel you meet the qualifications.

Responsibilities:

  • Monitor customer accounts to identify and track overdue payments.
  • Research and analyze customer account history to understand the reason for delinquency.
  • Manage Portfolio size of roughly $3-$10 million
  • Professionally contact customers via phone, email, or mail to discuss outstanding balances and develop payment plans.
  • Negotiate and secure timely settlements for outstanding accounts..
  • Maintain accurate and up-to-date records of all collection activities and account statuses.
  • Report on collection efforts and performance metrics to management.
  • Collaborate with other departments, such as legal, to ensure successful collection of accounts.
  • May escalate delinquent accounts to external collection agencies when necessary.

Qualifications:

  • Minimum 1-2 years of experience in collections or a related field.
  • Construction Lien waiver experience
  • Strong understanding of collection regulations and best practices.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.

 

Company Description firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization. Company Description firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r\n\r\nOur success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.