Description Job Title: SSVF Case Manager II FLSA Status: Full Time - non-exempt Reports to: SSVF Program Manager/Social Services Director Schedule: 40hrs Monday-Friday Rate of Pay: $26.00 Closing Date: 8/02/2024 Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following: Health, vision, dental, life as well as voluntary life and disability insurance Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire) Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment) One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment) Pension Plan (after one year of continuous service) Voluntary Tax-Deferred Annuity Plan (403(b)plan) Function The SSVF Case Manager will have a focus on homeless and low-income veteran families in El Paso County. Utilizing Case Management and funding help veterans to stabilize their housing and lives. This will be done through a strength-based/client-centric approach. Duties and Responsibilities Do an assessment intake on the resident to obtain personal history Assess what other resources and agencies would benefit the resident and make referrals accordingly. Maintain accurate written case notes on each resident interviewed. Follow all policies and procedures of the center. Meet with Families assigned to you weekly to monthly for updates and guidance. Understand all policies and procedures for the center and implement them in daily work. Initiate funds to be distributed in support of veterans as needed to aid in their housing stability Maintain records in a timely, accurate, and orderly manner. Participate in training as required by the Social Services Director or VA Program Manager. Maintain required records related to grant administration. Give high priority to the welfare of each veteran under your care. Give input to needed educational programming. Cooperate with other center staff and volunteers. Maintain a professional attitude and appearance at all times. Actively support the mission and goals of The Salvation Army. Performs other duties as required. Required Education, Skills, and Qualifications Associate’s degree in human services (or minimum of two years working with displaced clients), Bachelors preferred Minimum of three years in Case Management or a related field Supportive of The Salvation Army’s mission. Ability to reflect and model the high standards of our organization as one of the world’s most distinguished human services charitable organizations. If the position requires driving: A minimum of 21 years of age for insurance provision, along with the possession of a valid in-state driver’s license is required. An annual MVR will be processed in accordance with The Salvation Army’s policies. Please note: Continued employment will be contingent on a biennial (every 2 years) background check that is processed in accordance with The Salvation Army’s policies. Software-related skills: Microsoft Word, Access, ExCel, Power Point, and Outlook are required. Ability to use new software programs with basic training (Ulti-Pro and others). Ability to create and maintain spreadsheets as needed. Physical Requirements Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship. The Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Qualifications Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Peer Recognition: Inspired to perform well by the praise of coworkers Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Education Preferred Bachelors or better Associates or better in Human Services Experience Required 3 years: Experience in Case Management or related field. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)