Collection Specialist

  • Shrewsbury
  • Paul Davis Restoration Of Worcester County, Ma
Job Description Job Description We are seeking a dedicated and experienced Collections Specialist to join our team. The ideal candidate will have a strong background in collections, excellent communication skills, and a proven ability to resolve payment issues effectively.

Responsibilities:


  • Collaborate with Project and Division Managers to resolve any AR issues
  • Contact insurance adjusters, Mortgage companies and/or clients regarding overdue accounts
  • Maintain accurate records of collection activity and interactions
  • Monitor and report on collection activity and status on a weekly basis
  • Investigate and resolve discrepancies in payments
  • Recommend accounts for further action, including legal proceedings if necessary
Requirements:


  • Proven experience as a Collections Specialist or similar role
  • Knowledge of billing procedures and collection techniques
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Proficiency in MS Office with a strong knowledge of Excel preferred
  • Experience working with Insurance and Mortgage companies preferred

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