Patient Services Manager 1

Unit Description NEW SALE- GREAT OPPORTUNITY FOR CAREER GROWTH!

Sodexo is seekinga well rounded operations enthusiast to join the team as a

Patient Services Manager 1 at

Christiana Hospital

located in

Newark, DE. Christiana Hospital

is a 1039 bed, 1.3-million-square-foot, modern facility, providing a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware’s only Level I trauma center.

The Patient Services

Manager 1 will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience.We are looking for a charismatic and organized individual to support a team of 30-50 frontline associates.

Typical Schedule: Monday-Friday (rotating weekends)

(based on business needs)

If you have

patient services experience in a healthcare environment- you are encouraged to apply now !

The successful candidates will:

evaluate and develop service levelsfor the overall Patient Services Program targetedto exceed patient and customer satisfaction;

oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;

perform tray assessments to ensure food quality and presentation and tray accuracy;

exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or

perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;

passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;

knowledgeof nutrition and specialized diets;

experience with oversight of diet offices; and/or

strong management skills, preferably in health care.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work atChristiana Health Systemare required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements Basic Education Requirement - Associate's Degreeor equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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