Clinical Quality Manager, 40hrs, Days

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 7:30 to 4pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: Quality Assur Risk Mgt Admin This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Major Responsibilities: 1. Participates in and provides direct support to the hospital-wide Quality and Safety Program. 2. Functions as a facilitator for Department Performance Improvement Committee Meetings including agenda preparation, committee correspondence and meeting minutes. 3. Responsible for the aggregation, analysis, interpretation and presentation of clinical quality data. 4. Provides PI Project teams with ongoing information, resources, feedback and comparative data to positively motivate team to produce improvement results. 5. Assists hospital administrative medical and management staff with the ongoing development and revision of clinical quality process and outcome measures 6. Maintains current knowledge of specification manuals used in chart abstraction and conducts follow-up on all identified outliers. 7. Collects relevant physician specific data for physician profiles and disseminates reports in the aggregate to appropriate stakeholders. 8. Collects and performs data entry into software programs as needed. 9. Assists in maintaining the dashboard for the Board of Trustees. 10. Actively supports ongoing Joint Commission preparation including participation in Joint Commission Team, unit based audits, record reviews and tracers; facilitation of standards compliance teams, and education of staff. 11. Maintains awareness of the requirements of regulatory agencies such as Centers for Medicaid/Medicare (CMS) Joint Commission on Accreditation of Healthcare Organizations and the Massachusetts Department of Public Health. 12. Reviews designated cases identified by risk and quality screens for quality of care issues. Refers case to risk management or physician reviewer for peer review as appropriate. 13. Assists Risk Management with RCA's and corrective action plans as needed. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's level or higher in healthcare related field. Experience/Skills: Required: 1. Two years experience in a healthcare related field 2. Excellent verbal and written communication skills 3. Computer experience including word processing, spreadsheets, database and presentation packages. 4. Ability to work independently 5. Experience with chart abstraction 6. Experience with data analysis OR equivalent combination of the above All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.