.. needing assistance; Prioritize effectively across multiple channels: switching between SMS, EMR, phone, meetings, and Slack to deliver patient-centered care; Provide patients with advocacy, in the form of emotional support, de-escalation, education, and modeling good problem-solving behavior...Hiring .. read more
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc; Promptly and accurately address customer inquiries using various systems and resources (computer systems, published materials, and websites); Escalate more technical product-related issues; Track and document inbound support requests...Hiring Fast >>
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