.. lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and send text messages in response to Member inquiries; Monitor Member .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $30 per hour / Health, dental, and vision / PTO / 401k / Technology allowance - As a Support Associate you'll: Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner; Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve; Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes...Hiring Fast >>
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