Director of Dental Services

The Director of Dental Services directs the Dental Departments for Harbor Health Services Dental Operations which include Geiger Gibson Community Health Center, Harbor Community Health Center-Plymouth, Ellen Jones Community Dental Center and Harbor Community Health Center-Hyannis. Our Director can be based out of any of these locations but would be travelling to our other health center sites as needed.
Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! Other Provider Benefits include:

• Reimbursement for renewal costs of licenses.
• Continuing Medical Education Stipend of up to $2500 and 5 days of leave per year.
• Harbor Health Services is qualified for Federal and State Loan Repayment Programs
• 25 days of PTO to start with 11 additional paid Holidays annually.

Role:
The Director of Dental Services duties include but are not limited to corporate over sight, policy and procedure development, maintenance and implementation, development and management of the budget; department strategic planning; management of any escalated patient concerns; development and implementation of the quality assurance plan; assuring compliance with regulatory agencies; participation in staff recruitment; setting of clinic hours and scheduling of appropriate levels of staff; clinical supervision of all dental staff members; act as liaison with community and partners with businesses; represents Harbor at State and Federal concerns; and provides direct comprehensive dental care to patients.
Responsibilities:

• Provides oversight and management of Harbor’s Dental Department and Quality Assurance Program, ensuring compliance with State, Federal, and DPH regulations and requirements at all HHSI sites.
• Provides direct, comprehensive Dental care to patients.
• Participates in staff recruitment; professional development and programming for the training of staff and retention of staff.
• Assessment and development of fee schedule for all payers; assists with vendor negotiations.
• Responsible, along with the Senior Medical Director, for setting clinic hours and scheduling of appropriate levels of staff.
• Serves as Chief Attending for AEGD residency Program.
• Assists with Grant writing and implementation of grant programming.
• Represents Harbor’s Dental Department at agency, community, state and federal forums.
• Provides senior leadership with guidance and feedback around all oral health programming matters.
• Develops and implements policies and procedures, credentialing and privileging of dental providers, dental staff training, a professional development plan, recruitment and retention objectives.
• Provides direct supervision of the Dentists and Dental Hygienists with regular reviewal of competencies, charting, compliance with safety protocols, customer service satisfaction, coding rules and other practice related issues.
• Develops, implements and monitors the dental quality metrics.
• Investigates and studies trends and developments in dental practices and techniques reflecting applicable advances in the field to guide professional and technical staff.
• Ensures that the Dental Student Program, Dental Residency Program & collaborations with other educational programs is effectively implemented and maintained with accredited programs instructing students, interns and residents on the practice of dentistry.
• Responsible & accountable for the operational budgets of the dental program; participates in the development of the budget process.
• Works with the other Dental Leadership in assessing patient and community needs and developing service expansion ideas and treatment plans.
• Supports dental needs for marketing and outreach events.
• During emergency operations may be required to report to and/or remain at work
• Assists with Clinical tasks/assignments as needed.

Requirements:

• DMD or DDS degree form an accredited College or University
• Current Massachusetts Full Dental License, DEA, Mass Controlled Substance Registration (MCSR) and BLS (Basic Life Support for Healthcare Provider) Certification required
• 3 or more years of experience as a Dentist with at least one year in a supervisory/management role
• Knowledge of electronic dental practice systems, EPIC/OCHIN preferred
• 3 years of experience with dental coding and billing practices
• Proven knowledge of budget and accounting
• Proven training capabilities
• Basic to intermediate skills with Microsoft Office 365 particularly: Excel, Word, Outlook and Teams
• Community Health Center experience preferred
• Must be able to timely travel timely between all HHSI sites

Supervisory Responsibilities:

• Provides direct Supervision of the Dental Team Leaders, Dentists, Dental Externs, Dental Residents, visiting Faculty and Hygienists

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 580 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program.