.. Provide exceptional customer service via phone, email, and chat Address customer inquiries and resolve issues in a timely manner Process orders, returns, and exchanges accurately Maintain customer records and update account information Collaborate with other team members to improve overall customer satisfaction .. read more
What we offer you:
- Competitive salary with performance-based bonuses
- Comprehensive training and ongoing support
- Career development opportunities
- Friendly and collaborative work environment
- Healthcare benefits and retirement plan
Key responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Address customer inquiries and resolve issues in a timely manner
- Process orders, returns, and exchanges accurately
- Maintain customer records and update account information
- Collaborate with other team members to improve overall customer satisfaction
What you bring to the team:
- Prior experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Office and CRM software
- Positive attitude and willingness to learn and grow
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