.. service and quick resolutions to clients through support channels such as email, live chat, and inbound and outbound phone calls; Troubleshoot event-related problems that arise; Be responsible for event changes and payment issues, ensuring that clients experience a seamless planning and experience process; .. read more
[Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and complete information by using the right methods/tools; Meet personal/customer service team sales targets and call handling quotas; Handle customer complaints, provide appropriate solutions and alternatives within the time limits...Hiring Fast >>
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