Float Patient Service Representative

Float Patient Service Representative
Looking to elevate your career? Join us!
Location: Float between Local Tucson locations (Houghton, Sono Valley, Central Tucson)
Hours: Monday - Friday 7:00am - 5:00pm
Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of eRAD software preferred.

A Day in the Life of a Float Patient Service Representative:

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;

Why Solis Mammography?

• A Great Place to Work for the second year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits.