.. Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register; Stock store shelves .. read more
Owned by 250+ family farms, Upstate Niagara Cooperative, Inc. is a food and beverage company that has offered innovative, award-winning, high-quality dairy products since 1965. Our progressive cooperative’s success is based on a commitment to quality in everything we do that extends to every stage of operations, from our farms to the consumer. Our product offerings include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®brands.
Opening at our Upstate Farms Dairy Logistics Facility, Syracuse, NY. Responsible for safely and accurately loading, transporting and delivering milk products from the warehouse/depot to customer locations. ** $5,000 SIGN-ON BONUS **
Essential Duties and Responsibilities:
- Safely load, unload, and deliver products at each account.
- Drive truck over established route to deliver, stock, and stage product at customer locations.
- Verify shipment accuracy and salable condition of product.
- Resolve discrepancies and customer complaints.
- Collect empty containers, rejected, or unsold merchandise for return as required.
- Complete daily multiple orders, delivery invoices, and proof of delivery as required.
- Perform Motor Vehicle Inspections on truck to conform to DOT regulations and company policy.
- Exhibit courteousness toward customers, work cooperatively with co-workers and supervisors, maintain neat appearance, and follow established policies and direction of management.
- Maintain vehicle and hours of service logs using an ELD as required by DOT.
- Maintain reliable attendance and consistent work hours.
- Must follow all SOP procedures and complete required documentation/checklists. Participate in continuous improvement efforts to improve products, services, or processes.
- Follow all Safety requirements.
- Ensure compliance with all OSHA, DOT regulations and assist in maintaining SQF guidelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience
- High school diploma or GED equivalent required.
- Must be a minimum of 18 years of age
- 3 months verifiable experience driving Class A or Class B commercial vehicle preferred
- Must be able to operate a standard transmission vehicle
- Experience in product delivery and customer service preferred
- Ability to read, write, perform basic mathematical calculations, and accurately record data required.
- Must be willing to work overtime, weekends, holidays, and varying shifts, as required.
- Must be able to frequently stand, walk, kneel, reach, climb, pull, and bend.
- Must be able to routinely lift over 60 pounds and push/pull up to 300 pounds with a hand-held hook.
- Must be able to work independently.
- Excellent customer service, verbal and written communication skills required.
- Must be organized and detail oriented.
- DOT Class A or B CDL with Air Brake endorsement required.
Pay: $27.25/hr.
Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)