Office Assistant-Breast Care Center

Major Responsibilities:

• Processes Penrad letters and reports in a timely, accurate and consisten manner.
  • 1)Autocommits penrad reports on a regular basis throughout the day.
  • 2)Prints both patient and physician letters. Confirms their accuracy and distributes them appropriately.
  • 3)Maintains confidentiality in all patient activities and records.
  • 4)Files all reports in the report folders.
  • 5)Faxes reports to not on staff physicians.
• Promote accurate and timely reading of mammography exams to assure film interpretation and report verification occurs within and appropriate time frame.
  • 1)Helps to arrange films for digitizing process.
  • 2)Requests film folders from other facilities and sends films back to patients or facilities and updates Penrad log accordingly.
  • 3)Arranges outside or prior films and corresponding requisitions on the scope in the correct anatomical order as dictated by the Radiologist.
• Contribute to the efficient functioning of the Breast Care Center.
  • 1)Answers phones using professional and courteous tones according to Advocate standards
  • 2)Facilitates the flow of surgical patients or processes through the Breast Care Center.
  • 3)Assists Breast Center and Good Shepherd Hospital associates and Physicians as needed.
  • 4)Distributes mail and/or correspondence received for the Breast Care Center.
• Helps to ensure correct prescriptions are obtained.
  • 1)Follows up with patient or physician offices to ensure orders are correct and received in a timely manner.
  • 2)Documents any issue errors/problems accordingly.
  • 3)Tracks what orders are outstanding and which have been received.
  • 4)Utilizes appropriate systems to look up orders.
• Utilizes systems accordingly.
  • 1)Demonstrates good working knowledge of all computer systems-Allegra, Penrad, Radnet, Care Connection, Scheduling.com, Lawson and Microsoft products.
  • 2)Ensures pathology reports are available.
• Unit supplies are maintained.
  • 1)Obtains supplies through Lawson and dietary services to maintain adequate stock for department functionality.
• Scheduling.
  • 1)Schedules call-back patients as requested by the Radiologist.
  • 2)Adjusts daily patient schedule to meet the needs of the department/patients.

Education/Experience Required:

• 2-3 years experience, preferably in a healthcare environment. High School or equivalent Knowledge of medical terminology preferred

Knowledge, Skills & Abilities Required:

• Good communication skills Typing-minimum 50-60 wpm preferred Computer literate with multiple databases, spreadsheets, and software/windows applications (Excel, MS Word, Power Point) Fax machine experience
• None

Physicial Requirements and Working Conditions:

• Ability to work in a fast paced environment with established time constraints. Position involves prolonged use of computers.
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.