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Company Cox Automotive - USA
Job Family Group
Engineering / Product Development
Job Profile
Product Operations Manager
Management Level
Manager - Non People Leader
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Automotive
is currently looking for a
Product Readiness Manager
to join our dynamic Product Operations team.
The
Product Readiness Manager
is responsible for leading the development and execution of the go-to-market, launch, and post-launch plans for key products within the Cox Automotive Mobility Product portfolio, with focus on the Cox Automotive Fleet Services business. This role will partner closely with the Mobility Product and Business Teams, as well as broader Cox Automotive organizational boundary partners, to ensure all team members are equipped and working in alignment towards a successful product launch.
To be successful in this role, the candidate must have a combination of knowledge in product management, change management, operational execution, stakeholder engagement and consultation, user experience, and project management skills. They must also be a strong people influencer and driver for a shared future vision, collaborating and guiding the work of teams of product managers, professional services and project teams, and implementation teams to ensure a successful launch occurs for our clientsA working knowledge of Agile methodologies is helpful, as is experience with fleet operations, fleet management, and/or call center operations in the fleet space.
PRIMARY DUTIES AND RESPONSIBILITES Product Launch Leadership:
Lead development, communication, and execution of comprehensive product launch strategy; including go-to-market and post-launch plans. Product Readiness:
Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met. Lead commercialization stakeholder meetings and communicate status, drive accountability and decision making. Manage program risk by identifying and communicating issues as well as mitigation plans to all levels including leadership and recommending solutions. Define and Measure Success:
Work with Business and Operational Leadership, Product Management, Engineering, and Product Marketing to ensure success of product launches can be measured and achieve business goals. Define and build processes to track product performance using KPI's, metrics, analytics, dashboards etc. Suggest ideas for improvement. Voice of Client:
Keeps the voice and perspective of the customer present throughout the entire lifecycle of the product. Facilitate, capture and use of team member and client feedback. Promote client-centric value propositions and positioning to inform commercialization strategy. Tie product launches back to impacts to client journey in partnership with UX research team. Change Management:
Leverage change management principles to drive change with our internal stakeholders and clients. Sees the connection point across initiatives and calculates the impact to adoption. Demonstrates flexibility and adaptability to ongoing changes. Communication:
Synthesizes information quickly and composes concise and tailored messaging to audiences. Effectively uses persuasion and negotiation techniques with boundary partners. Builds networks of support for ideas and/or initiatives. Training and Support Alignment : Ensures that marketing, sales, client care, internal comms, public relations, and operations have all necessary information to effectively plan for, train and support new products and solutions being delivered. Process Improvement:
Drives processes that elevate our go-to-marketing planning and ensures operational readiness for product launches. Champion continuous improvement using innovative ideas to increase effectiveness. Travel required up to 20% QUALIFICATIONS:
Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field Experience in project and/or change management. Demonstrated knowledge and understanding of product development lifecycle and product launch practices and processes. Excellent communication skills, both verbal and written, to engage supporting departments and obtain buy-in. Demonstrated success running projects that cross multiple departments, business units, processes and technologies. Demonstrated planning, analytical and organization skills with an ability to manage competing demands. Strong collaborating and influencing skills with the ability to lead without authority. Comfort and ability communicating with higher-level management. Comfort communicating complex business and product ideas into language that is understood by all supporting departments. Ability to gather and analyze information and data from multiple sources, prepare professional presentations, charts, graphs and tables of information for launch preparation. Excellent presentation skills.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Job Family Group
Engineering / Product Development
Job Profile
Product Operations Manager
Management Level
Manager - Non People Leader
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Automotive
is currently looking for a
Product Readiness Manager
to join our dynamic Product Operations team.
The
Product Readiness Manager
is responsible for leading the development and execution of the go-to-market, launch, and post-launch plans for key products within the Cox Automotive Mobility Product portfolio, with focus on the Cox Automotive Fleet Services business. This role will partner closely with the Mobility Product and Business Teams, as well as broader Cox Automotive organizational boundary partners, to ensure all team members are equipped and working in alignment towards a successful product launch.
To be successful in this role, the candidate must have a combination of knowledge in product management, change management, operational execution, stakeholder engagement and consultation, user experience, and project management skills. They must also be a strong people influencer and driver for a shared future vision, collaborating and guiding the work of teams of product managers, professional services and project teams, and implementation teams to ensure a successful launch occurs for our clientsA working knowledge of Agile methodologies is helpful, as is experience with fleet operations, fleet management, and/or call center operations in the fleet space.
PRIMARY DUTIES AND RESPONSIBILITES Product Launch Leadership:
Lead development, communication, and execution of comprehensive product launch strategy; including go-to-market and post-launch plans. Product Readiness:
Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met. Lead commercialization stakeholder meetings and communicate status, drive accountability and decision making. Manage program risk by identifying and communicating issues as well as mitigation plans to all levels including leadership and recommending solutions. Define and Measure Success:
Work with Business and Operational Leadership, Product Management, Engineering, and Product Marketing to ensure success of product launches can be measured and achieve business goals. Define and build processes to track product performance using KPI's, metrics, analytics, dashboards etc. Suggest ideas for improvement. Voice of Client:
Keeps the voice and perspective of the customer present throughout the entire lifecycle of the product. Facilitate, capture and use of team member and client feedback. Promote client-centric value propositions and positioning to inform commercialization strategy. Tie product launches back to impacts to client journey in partnership with UX research team. Change Management:
Leverage change management principles to drive change with our internal stakeholders and clients. Sees the connection point across initiatives and calculates the impact to adoption. Demonstrates flexibility and adaptability to ongoing changes. Communication:
Synthesizes information quickly and composes concise and tailored messaging to audiences. Effectively uses persuasion and negotiation techniques with boundary partners. Builds networks of support for ideas and/or initiatives. Training and Support Alignment : Ensures that marketing, sales, client care, internal comms, public relations, and operations have all necessary information to effectively plan for, train and support new products and solutions being delivered. Process Improvement:
Drives processes that elevate our go-to-marketing planning and ensures operational readiness for product launches. Champion continuous improvement using innovative ideas to increase effectiveness. Travel required up to 20% QUALIFICATIONS:
Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field Experience in project and/or change management. Demonstrated knowledge and understanding of product development lifecycle and product launch practices and processes. Excellent communication skills, both verbal and written, to engage supporting departments and obtain buy-in. Demonstrated success running projects that cross multiple departments, business units, processes and technologies. Demonstrated planning, analytical and organization skills with an ability to manage competing demands. Strong collaborating and influencing skills with the ability to lead without authority. Comfort and ability communicating with higher-level management. Comfort communicating complex business and product ideas into language that is understood by all supporting departments. Ability to gather and analyze information and data from multiple sources, prepare professional presentations, charts, graphs and tables of information for launch preparation. Excellent presentation skills.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.