.. knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live chat; Collate customer feedback and communicate this to the product team...Hiring Fast .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Medical, dental, and vision / 401k match / PTO - As a Care Coordinator you'll: Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service; Answer phones and respond to incoming inquiries while utilizing care center training tools; Facilitate patients successfully through the surgery review process, exceeding expectations while meeting the program metrics; Maintain and update application with current data, pertinent information, and status of cases...Hiring Fast >>
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