About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Information Security Engineer is a member of the Corporate Network Firewall (CNFW) team that is responsible for managing and securing the Lumen Enterprise including but not limited to maintaining Firewall and VPN Operations. In addition, CNFW Engineers are responsible to evaluate current capabilities and predict future needs, then work with internal stakeholders, vendors, and peers to anticipate, define, and pursue these capabilities . Location This position is fully remote in the US. The Main Responsibilities Respond to, remediate, and document network security-related alerts and issues not limited to dashboard alerts, tickets, emails, IMs, or phone calls Develop and maintain written procedures to maintain technical accuracy and maintain a multitude of firewall vendor hardware across various environments Verify and validate security notifications from both internal and external sources Identify and resolve incidents that are not defined by (or deviate from) an existing incident response guide Aiding with security-related incidents as needed or assigned and support Security projects to improve Cyber Defense Team or Lumen's security posture Maintain security of the network by ensuring firewall rules meet company policy and configuring best practice security measures on the devices Engage in an on-call rotation and able to work other shifts as needed based on business requirements What We Look For in a Candidate Required Qualifications: Undergraduate degree in computer science, engineering, or related field, or equivalent experience Understand detailed technical documentation including security and network diagrams Understand network, compute, database, and middleware technologies as it applies to security protection technologies and implementing firewalls in support of same Solid understanding of information security fundamentals, host and network security hardening and requirements; networking protocols; common risk management concepts Analytical and problem-solving skills related to networking and operating systems and the candidate must possess, or be willing to pursue, applicable professional/technical certifications, such as CISSP, GSEC, Palo Alto, Checkpoint, Juniper, and Cisco Strong oral and written communication skills and comfort with presenting technical issues to all levels of management, as well as non-technical staff Should be able to obtain a GSA Public Trust suitability Preferred Qualifications: 3+ years of experience in Network Operations, Security Operations, Network Security, or Application Security Experience in network and/or firewall administration and implementation including experience in applying methodologies and principles for all levels of security Understanding of the following tools: Management platform, Threat analytics engine, IDS / IPS, anti-virus, or similar products Experience in network monitoring tools to perform initial triage of Incidents. Also, Microsoft or UNIX (including Linux or other UNIX derivatives) operating system administration / support experience Experience with technologies, tools, and process controls to minimize risk and data exposure Development experience in scripting languages such as Python or Perl is a plus and knowledge of cloud-based firewalls from Amazon, Google, Microsoft, or firewall vendors Experience in large enterprise or carrier data center and/or networks and knowledge of implementing next-generation firewalls is a plus Requisition #: 334740 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 63980 Salary Max : 98760 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. ( Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 09/13/2024