.. / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Determine resolutions to .. read more
Join our team as a Field Claims Representative
We are seeking talented individuals to join our Field Claims department. As a Field Claims Representative, you will play a crucial role in investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements. This role offers the opportunity to work independently, collaborate with diverse teams, and provide exceptional customer service.
Responsibilities:
- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Utilize claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
Qualifications:
- Strong interpersonal and communication skills
- Problem-solving and negotiation skills
- Ability to work independently and follow-up in a timely manner
- A valid driver's license
- Bachelor's degree or equivalent experience
Join us and build a rewarding career, while enjoying a variety of benefits and amenities. Embrace a diverse team and contribute to our mission of providing outstanding service in the insurance industry.
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