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Description Job Title: Temporary Call Center Customer Support (3-Month Contract) Location: Winchester, VA Employment Type: Full-Time, Contract (3 months) Job Overview: We are seeking a highly motivated and customer-focused individual to join our client's team for a 3-month contract as a Call Center Customer Support Representative. The ideal candidate will provide excellent customer service and support, ensuring customer inquiries and concerns are resolved efficiently. This is a great opportunity for individuals looking to gain short-term experience in a fast-paced, customer-centric environment. Key Responsibilities: - Handle inbound customer calls, addressing inquiries, complaints, and troubleshooting issues. - Provide clear and accurate information to customers regarding products, services, and policies. - Maintain detailed records of customer interactions in the company's database. - Escalate unresolved issues to the appropriate team when necessary. - Achieve call center metrics, including customer satisfaction, response time, and call resolution. Requirements Qualifications: - High school diploma or equivalent. - Prior experience in a call center or customer support role is preferred. - Strong communication and problem-solving skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficient in Microsoft Office and basic computer skills. - Available to work flexible hours, including weekends if needed. Contract Length: 3 months, with the possibility of extension based on business needs. Compensation: Competitive hourly rate, commensurate with experience. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .