.. Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established methods and escalate to other departments when necessary; Provide valuable input to improve .. read more
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health benefits / 401k match - As a Call Center Rep you'll: Provide knowledgeable responses to basic client questions; Solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved; Adhere to the client's SLAs and consistently meet production targets; Collaborate with team members, management and clients to resolve client inquiries...Hiring Fast >>
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