About us
Decor Moulding and Supply is a small business in Hauppauge, NY. We are fast-paced, challenging and supportive.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Casual work attire
- Relaxed atmosphere
Position Summary
We are seeking a detail-oriented and experienced Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused mindset.
Responsibilities
- Contact individuals and businesses to collect outstanding payments
- Negotiate payment plans and settlements with debtors
- Maintain accurate and up-to-date records of all collection activities
- Follow legal requirements and company policies when pursuing collections
- Provide excellent customer service while handling sensitive financial matters
- Collaborate with internal teams to resolve any billing or payment issues
- Conduct account analysis to identify delinquent accounts and develop strategies for collection
- Utilize financial concepts and account reconciliation skills to effectively manage accounts receivable
Requirements
- Previous experience in collections or a related field is preferred
- Knowledge of medical collection processes and terminology is a plus
- Familiarity with coding systems such as ICD-10 is beneficial
- Strong negotiation and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and meet collection targets
- Proficient in using computer software for data entry and record keeping
This is an exciting opportunity for individuals who are passionate about collections and enjoy working in a fast-paced environment. Join our team today and contribute to our success in managing outstanding debts effectively.