Assistant Manager, Inbound Fashion Processing

  • Perth Amboy
  • The Realreal
About The Role
Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real - combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As an Assistant Manager of Receiving, you will be responsible for managing the day to day operations of the business to ensure proper inventory control and service level agreement compliance. If you are a people-focused leader with a track record for delivering results, this could be the perfect match!

What You Get To Do Every Day
  • Oversee fashion processing and consignment flow
  • Ensure the receiving team is achieving company-set goals and coach to KPI's
  • Retain and develop top talent - Build rapport with a diverse group of employees
  • Management of backlog as well as opening and end-of-day reporting
  • Provide coverage on the receiving floor, focusing on team culture, quality, and productivity
  • Collaborate with senior management, other AMs, and supervisors to develop and execute plans
  • Uphold company brand and conditions standards
  • Conduct impactful individual and team touch bases
  • Hold regular constructive coaching conversations with direct reports, manage performance, set individual goals, follow up on results, celebrate wins, and coach to opportunities
What You Bring To The Role

Minimum Requirements:
  • +1 years experience leading a highly functioning team in a metrics-based environment
  • Proven success with process implementation and facilitation with measurable KPIs
  • Highly motivated, dependable and proactive
  • Able to lead by example
  • Great time management skills and ability to prioritize daily tasks
  • Able to work independently but has the ability to manage a large group in a team environment
  • Strong communication skills
  • 'Can-do' attitude
  • Solution minded and detail oriented
  • Comfortable in high volume and fast paced work environment
  • Ability to lift and move up to 25 pounds (moving and sorting product, etc.)
Preferred Requirements:
  • Experience leading a team within a warehouse production environment
  • Proficiency with Excel and Google Sheets
Compensation, Benefits, + Perks
  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
  • * Unlimited DTO with Manager approval
  • State of the art, climate-controlled warehouse facility


#IndHP

The expected salary range for this role is $57,000.00-$80,912.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.